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Mail-In Help

Mail-In Envelope Services

Click play to learn more about mail-in services-one of the most comprehensive means of verifying sterilizer performance including 3rd party testing validation and online 24-hour results...all you need is to understand is the 'ins and outs' of completing your mail-in envelope.

Click here to see an example of a properly filled out envelope.

Mail-In Envelope Instructions
This is an example of a properly filled out envelope. See below for detailed instructions.

Test Strip Flap

Remove all strips from right side of envelope (flap is not sealed) Strips are encase in blue protective paper.
Do not "peel" blue protective paper off strip, leave intact.

Control Strip

Flap on left side of envelope is sealed DO NOT OPEN.

Phone

Write office telephone number in this space (please no personal numbers) as assigned to account.  New customers with first test write the word “new” in this space.

Customer ID

Write Crosstex Biological Monitoring customer identification number (two letters, three digits).

Sterilizer #

Write the serial number of the sterilizer the test strip(s) was used in. This can be found on the back of the sterilizer or on the side of the door.

Sterilizer Brand

Write the sterilizer manufacturer name in this space.

Test Date

Write the date (m/d/y) the test was done in your office.

Type

Check the box for the type of sterilizer the test was used in.

Steam

Any sterilizer requiring water for processing.

Chemclave

Any sterilizer using Vapo-Steril as the liquid agent.

EtO

Any sterilizer using ethylene oxide as the gas agent.

Dry Heat

Any sterilizer not requiring a liquid or a gas to sterilize. Convection or oven type sterilizers.

Model #

Write the manufacturer model name (and number if listed). i.e. MidmarkM9, Statim2000, RitterM11.

Operator

Write the name of the person performing the test.

Test Time

Write the number of minutes the sterilization cycle ran. This includes the drying time.

Temp

Write the highest temperature reached during the sterilization cycle (i.e. 121C, 250F)

Pressure

Write the highest pressure reached during the sterilization cycle (psi)

New Customer/Change of Address

The following fields only need completion if you are a new customer or are changing your address or contact information. If you are neither, do not fill out these fields.

Office Name

Write the name of the business in this space.

Address

Write the address of the business in this space.

Fax

Write the fax number you would like Crosstex to send test results to.

Email

Write the office email address you would like Crosstex to send test results to (please no personal email addresses.)

Contact Name

Write the name of the person you would like Crosstex communications sent to.

Test Strip Flap: Remove all strips from right side of envelope (flap is not sealed) Strips are encase in blue protective paper.
Do not "peel" blue protective paper off strip, leave intact.
Control Strip: Flap on left side of envelope is sealed DO NOT OPEN.
Phone: Write office telephone number in this space (please no personal numbers) as assigned to account.  New customers with first test write the word “new” in this space.
Customer ID: Write Crosstex Biological Monitoring customer identification number (two letters, three digits).
Sterilizer #: Write the serial number of the sterilizer the test strip(s) was used in. This can be found on the back of the sterilizer or on the side of the door.
Sterilizer Brand: Write the sterilizer manufacturer name in this space.
Test Date: Write the date (m/d/y) the test was done in your office.
Type: Check the box for the type of sterilizer the test was used in.
Steam: Any sterilizer requiring water for processing.
Chemclave: Any sterilizer using Vapo-Steril as the liquid agent.
EtO: Any sterilizer using ethylene oxide as the gas agent.
Dry Heat: Any sterilizer not requiring a liquid or a gas to sterilize. Convection or oven type sterilizers.
Model #: Write the manufacturer model name (and number if listed). i.e. MidmarkM9, Statim2000, RitterM11.
Operator: Write the name of the person performing the test.
Test Time: Write the number of minutes the sterilization cycle ran. This includes the drying time.
Temp: Write the highest temperature reached during the sterilization cycle (i.e. 121C, 250F)
Pressure: Write the highest pressure reached during the sterilization cycle (psi)
New Customer/Change of Address: The following fields only need completion if you are a new customer or are changing your address or contact information. If you are neither, do not fill out these fields.
Office Name: Write the name of the business in this space.
Address: Write the address of the business in this space.
Fax: Write the fax number you would like Crosstex to send test results to.
Email: Write the office email address you would like Crosstex to send test results to (please no personal email addresses.)
Contact Name: Write the name of the person you would like Crosstex communications sent to.

NOTE: Use one test envelope per sterilizer. If you are using two test strips,
place BOTH strips in the same sterilizer and run in the same cycle.
do not split strips between two sterilizers or two different cycles.

Client Testimonials

We are very pleased with both the service and the communication we receive from CrosstexBMS. The website is easy to use and it's great to have all of our test results available online anytime we need to see them. Thanks.

Maryjane L Bruning,
RDH, BS/UMKC-SOD
Client Testimonials

Crosstex is a company that cares about education. They spend time and resources making sure that customers understand the products they are using and are using them correctly. Any company can make a sale, Crosstex makes lasting relationships.

Leslie Canham,
CDA, RDA Speaker/Consultant on Infection Prevention and Safety- lesliecanham.com
Client Testimonials

Crosstex has come out with a lot of amazing product that are focused on excellent patient care and accurate infection control. As well Crosstex is always thinking about how to keep the patient safe and comfortable in the dental chair.

April Slater,
Dental Assistant - Milwaukee, Wisconsin
Client Testimonials

Innovation, Quality and Design are the 3 best words I can find to describe Crosstex Products.  Products like Sure-Check® Multi-Parameter Sterilization Pouches and the STEAMPlus™ Type 5 Integrators allow you to be on TOP of your game when it comes to optimal sterility. I love offering the entire Crosstex suite of products to my customers as they always have the patient in mind!

Carie Miskell,
CRDA / Dental Sales Director